Questions about the bag? Wholesale inquiries? Press, collabs, or just saying hi? Drop us a line — every message reaches the founder directly.
Sun Drop isn't a big operation with a customer service team. Every email gets read — and replied to — by someone who actually works on the product. That's a feature, not a bug.
Questions about shipping or returns? Amazon handles that through your order page
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Sizing, specs, how it performs in real conditions — happy to answer anything. Most product FAQs are also on our FAQ page.
For anything related to your existing order — shipping, returns, exchanges — Amazon handles it fastest through your order history page.
Retailers, boutiques, journalists, and creators — we love these emails. Use the form with "Wholesale" or "Press" selected and we'll prioritize it.
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